Caravan Store
Legal Compliance

Privacy Policy

/ Datenschutzerklärung

Information about how Caravan Store collects, uses and protects personal data in accordance with the General Data Protection Regulation (GDPR / DSGVO).

Status: Valid from 2026Jurisdiction: Federal Republic of Germany / EUVersion: 1.4 (Compact)

1. General Information

Caravan Store takes the protection of your personal information very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations (GDPR / DSGVO) as well as this Privacy Policy.

When using our automotive marketplace, enquiry forms, and digital purchase evaluation services, various personal details are collected to deliver requested services safely and transparently.

2. Personal Data

Depending on your interaction with Caravan Store, we process the following categories of data provided directly by you:

Full name and title
Phone number
Vehicle information (make, model, VIN, mileage)
General enquiry details and consultation notes
Email address
Postal code and city
Uploaded vehicle photos

3. How We Use Your Data

The collected information is processed solely for clearly defined automotive service purposes:

  1. 01Vehicle purchase requests: Calculating appraisals, binding trade-in quotes, and vehicle acquisitions.
  2. 02Customer enquiries: Responding to specific car inventory questions and test drive reservations.
  3. 03Rental requests: Validating bookings, driver documentation, and rental agreements.
  4. 04Customer accounts: Managing registered user profiles, saved searches, and communication logs.
  5. 05Website operation: Ensuring technical stability, server security, and reliable performance.

4. Cookies & Analytics

We use cookies and comparable digital technologies to deliver core platform functionalities and measure website interactions.

[Details to be confirmed by client/developer]

5. Your Rights

Under statutory EU data protection legislation, you are entitled to the following rights regarding your stored data at any time:

Right of Access
Right to Rectification
Right to Erasure
Restriction of Processing
Right to Object
Data Portability
Withdrawal of Consent

6. Contact

To exercise any of your rights, or for general queries regarding data processing at Caravan Store, please contact the controller:

Responsible entity:
FAHA – Cars & Caravans GmbH
Postal address:
Treffurter Weg 21, 99974 Mühlhausen, Germany
Privacy contact:
info@faha.de

GDPR & DSGVO Compliant

Automotive data processed under high privacy standards.